Insurance.com Wins 'Best Practices in Business Intelligence' Award From Business Intelligence Perspectives

By Rstaib Posted : 10/05/2009

CLEVELAND, Ohio (October 5, 2009) -- Insurance.com, the country's largest online independent auto insurance agency, has won the "Best Practices in Business Intelligence" award from Computerworld's Business Intelligence Perspectives, the premier conference for leaders in the business intelligence and IT management sector.

The award identifies and acknowledges excellence among users of business intelligence solutions and approaches. Winners were announced September 16 during a special awards ceremony at Business Intelligence Perspectives, at the Westin Chicago River North, Chicago, Ill.

"Everyone on the team was honored simply to be recognized for this award," says Scott Noerr, Insurance.com's director of IT Services. "To win the award only drives home the fact that we're building world class solutions to everyday problems right here in Solon."

Other team members included Harshad Kulkarni, Business Intelligence manager, and Business Intelligence developers Amith Vangala, Irina Karpov, and Mike Nowak.

"I couldn't be more proud of our team and what we're doing at Insurance.com," says Rob Klapper, CEO. "Not only is our team's solution best-in-class, it helps deliver on Insurance.com's brand promise - to make insurance companies compete, so our customers win by choosing the policy that fits them best - by building a more efficient sales force, giving them a greater opportunity to communicate with our customers and address their auto insurance needs."

To increase sales center efficiency and decrease idle time per insurance agent, Insurance.com set out to level each agent's workload. This, in turn, led to reduced operating costs and maximized potential revenue.

"We created a real time, closed loop system that looks at 15 different variables from four different source systems to determine the amount of capacity available in the sales center," explains Noerr. "It recalculates the capacity every five seconds and adjusts the amount of time an agent sits idle."

Business Intelligence Perspectives conference's annual awards program, Best Practices in Business Intelligence, identifies and acknowledges excellence among companies in the following areas:

  • Creating an Agile BI Infrastructure
  • Driving Process Management with BI
  • Expediting Information Delivery, Retrieval, Reporting and Analysis
  • Innovation and Promise in Business Intelligence

"Today's competitive economy demands that IT enterprises effectively and efficiently implement successful business intelligence strategies. Insurance.com has fully demonstrated the ability to devise and implement solutions that ensure the most efficient IT infrastructure and advancing the larger goals of the organization," said Ellen Dally, senior vice president events, IDG Enterprise.

About Insurance.com

Located in Cleveland, Ohio, Insurance.com is the top independent online auto insurance agency in the U.S., and offers comparison auto insurance quotes consumers can buy online or by phone. By linking directly to the rating systems of fifteen top insurance companies, Insurance.com provides instant, accurate comparison rates that help consumers make smarter decisions about auto insurance. For more information, visit http://www.insurance.com.

About Computerworld

For 40 years, Computerworld has been the leading source of technology news and information for IT influencers worldwide. Computerworld's award-winning Web site (Computerworld.com), weekly publication, focused conference series and custom research form the hub of the world's largest global IT media network.

Computerworld's Web site and print publication have won more than 100 awards in the past five years alone. Computerworld leads the industry with an online audience of over 2 million unique monthly visitors and a print audience of more than 1.2 million readers each week.

Computerworld's conferences, with their focus on technologies and solutions, provide a rare opportunity for attendees to gain insight into the way user companies execute their strategies in the enterprise. Whether it's the prestigious Computerworld Honors Program, Computerworld's exclusive Premier 100 IT Leaders Conference or vertical industry events such as SNW, Business Intelligence Perspectives, or SaaScon, Computerworld's conferences provide the best environment for idea exchange among IT executives and IT solutions providers.

About International Data Group (IDG)

International Data Group (IDG) is the world's leading technology media, events and research company. Since its founding in 1964, IDG has been committed to helping people acquire and use technology successfully. As a result, IDG's global brands have become the trusted source for insight into the technology industry and its products around the world.

Over the past 45 years, IDG has grown into a multi-billion dollar company reaching technology audiences in more than 100 countries worldwide. In 2008, IDG had revenues of $3.2 billion and more than 13,000 employees worldwide.

IDG's diverse products and services portfolio spans six key areas: online media, events and conferences, print publishing, lead generation services, global marketing solutions and market research.

Additional information about IDG, a privately held company, is available at http://www.idg.com. Note: All product and company names are trademarks of their respective companies.

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