Quality report: Top 10 health plans
How's your health plan compare to others in terms of clinical performance and member satisfaction? You can find out by viewing the National Committee for Quality Assurance (NCQA ) analysis and ranking of 1,000 health plans available at the group's website.
If you're covered by Harvard Pilgrim, Blue Cross and Blue Shield or Tufts plans and live in Massachusetts, chances are you're happy with your policy, as the commonwealth and those insurers took six spots in the top 10:
The NCQA’s "2013 State of Health Care Quality Report" summarizes data on healthcare plans covering 136 million people, or 43 percent of the U.S. population, for the past year.
The 2013 report’s key discoveries:
• Stagnant or declining performance in appropriate use of antibiotics.
• Continued improvement in childhood obesity measures.
• Mixed results regarding childhood immunization.
• Sustained decline in initiation of alcohol and drug treatment.
• Better experience of care in Medicaid HMOs.
Des Toups is a writer, editor and expert on insurance, cars and personal finance. He has written extensively about all three for national publications such as MSN and major newspapers such as the Seattle Times. He has been quoted about insurance issues in The New York Times, USA Today and Kiplinger's. Follow him on Twitter @destoups.