Our expert take 

For business owners with several vehicles or larger fleets, Liberty Mutual offers robust coverage options and industry-specific insurance packages to protect your business. It also provides tools like guides on creating a fleet safety program and telematics. Plus, the insurer has received fewer-than-usual complaints for its commercial auto segment.

However, those who are used to a digital insurance experience may be frustrated by the insurer. It has limited online functionality, and all claims must be submitted over the phone; you can't file online.

Pros:
  • Industry-specific coverage packages
  • Fewer complaints than expected
Cons:
  • Claims must be submitted via phone
  • Quotes only available through third party or an agent

Liberty Mutual commercial auto insurance at a glance

Review category Details 
AM Best rating 
NAIC Complaint Index 0.667
Available in National 
Best for Small business owners with a large fleet 
Not ideal for Small business owners who want to quote or buy coverage online 

How much does Liberty Mutual commercial auto insurance cost?

Liberty Mutual doesn’t publish average costs for commercial auto insurance, making it difficult to compare to other companies’ premiums. According to Insureon, a small-business broker, the average commercial auto cost is $147 per month, or $1,762 per year. 

To find out how much Liberty Mutual's commercial auto insurance would cost for your business, request a personalized quote. Checking prices from Liberty Mutual and other insurance companies will help you determine who offers the most affordable commercial auto insurance for your specific business situation. 

How does Liberty Mutual determine commercial auto insurance rates? 

Liberty Mutual determines your commercial car insurance rates after assessing your business’s risk profile. Main factors that influence cost include: 

  • Number, type and age of vehicles 
  • Vehicle use 
  • Driving history 
  • Claims history 
  • Industry 
  • Location 
  • Coverage types, limits and deductibles 

Does Liberty Mutual offer any commercial auto discounts for business owners? 

Yes, Liberty Mutual offers a range of discounts that may lower your commercial auto premium.  

Liberty Mutual doesn’t advertise any commercial auto insurance discounts on its website. However, there might be ways to reduce your premium. Here are some ways to save money on your commercial auto insurance policy.  

  • Bundling discount: Many insurers provide a discount for bundling commercial auto insurance with another policy, like general liability insurance or commercial property insurance.  
  • Paid-in-full discount: You can sometimes earn a small discount if you pay your annual premium upfront and in full at the start of the policy period.   
  • Good driver discount: If your employees have clean driving records with no recent accidents or violations, Liberty Mutual might give you a discount on your commercial auto insurance premium. 

Talk to a Liberty Mutual agent about what discounts you may be eligible for.  

What does Liberty Mutual commercial auto insurance cover?

What is covered by Liberty Mutual's commercial auto insurance policy depends on what coverage you pick to be a part of it. The most basic policy will include liability insurance and, if your state requires it, uninsured/underinsured motorist, personal injury protection (PIP), or medical payments (MedPay). A full coverage policy will also include collision and comprehensive, so your vehicle has protection. 

Here’s a look at what a robust full coverage policy would have included, and what optional coverage could still be added to it with Liberty Mutual. 

Coverage type Good to know 
Bodily injury liability Required by states. Covers injuries you cause to others; required everywhere; limits vary by state. 
Property damage liability Required by states. Covers property damage you cause to others' property; usually optional. 
Collision Optional. If you have a lease or loan on a vehicle, the lender may mandate you have it. Covers damage or loss from business-use accidents. 
Comprehensive Optional. If you have a lease or loan on a vehicle, the lender may mandate you have it. Covers damage or loss from weather, theft, fire and more. 
UM/UIM Requirements vary by state. Covers damage or loss from accidents caused by uninsured and underinsured drivers. 
PIP or MedPay Availability and requirements vary by state. Covers medical expenses and related costs for you and your passengers after an accident, regardless of fault. 
Hired and non-owned auto Optional. Coverage for rented or employee-owned vehicles used for business. 
Roadside assistance Optional. Covers towing, battery jumps, flat tires and lockouts. 
Rental reimbursement Optional. Covers rental vehicle while business vehicle is out of service for an approved claim. 
Trailer/cargo Requirements vary by state. Covers trailers and cargo you use for business, but don’t own. 
Any auto Availability varies by state. Covers both hired and nonowned vehicles, such as an employee’s personal car used for business. 

What is included in Liberty Mutual's commercial auto insurance? 

Standard coverages offered through Liberty Mutual's commercial auto insurance may include: 

  • Liability: Pays for injuries to others and damage to other cars or property when you or your driver is at fault for an auto accident. Limits can be split, such as $25,000 per person, $50,000 per accident for bodily injury and $25,000 per accident for property damage. A combined commercial auto insurance liability  limit is typically used for medium- or large-sized vehicles that require higher limits, such as $300,000 for all bodily injuries and property damage. 
  • Uninsured/underinsured motorist (UM/UIM): Pay for injuries associated with an accident where the at-fault driver either has no insurance or lacks enough coverage to pay for your losses entirely. Depending on the state, it may include uninsured motorist property damage (UMPD), which pays for damage to your vehicle. 
  • Personal injury protection (PIP): Pays for accident-related medical expenses for you or your passengers, as well as lost wages and services such as childcare that you’re unable to do because of injuries. 
  • Medical payments (MedPay): Pays for injuries your driver and passengers incur in an auto accident, up to your policy limits. 
  • Collision: Pays to repair or replace your vehicle if it hits another object, overturns, rolls or is in a collision with another car, regardless of fault. Collision insurance comes with a deductible. 
  • Comprehensive: Pays to repair or replace the vehicle if it’s damaged by certain events listed on your policy, such as theft, vandalism, fire, or severe weather. Comprehensive insurance comes with a deductible. 

Does Liberty Mutual offer optional or industry-specific coverage options? 

Optional commercial auto insurance coverage types offered by Liberty Mutual include: 

  • Towing and roadside assistance: Covers towing, flat tires, lockouts and battery. 
  • Rental reimbursement: Pays for a rental car while your business vehicle is in the shop for claim-related repairs. 

What types of vehicles does Liberty Mutual insure? 

Commercial auto insurance with Liberty Mutual protects a broad range of vehicles, including: 

  • Business autos: Such as cars, light trucks, SUVs and vans 
  • Trucks: Liberty Mutual covers a variety of trucks, from box trucks to tow trucks and food trucks 
  • Trailers: This includes Pickup truck utility trailers, dump trailers and dry freight trailers 

How does Liberty Mutual compare to competitors? 

Liberty Mutual is the fourth-largest commercial auto insurance company by market share, controlling about 3.9% of the market, according to a March 2024 ranking by the National Association of Insurance Commissioners (NAIC). It has fewer complaints than many other competitors of its size.  

Use Insurance.com’s commercial auto comparison tool to gain more insight into how Liberty Mutual compares with top competitors.  

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    How can I buy Liberty Mutual commercial vehicle insurance? 

    While you can get a quote online through Liberty Mutual's partner, Tivly, you'll need to speak with an independent agent to complete the purchasing process. You can locate a local agent on the company website, or call (844) 925-1272.  

    You should have these items handy when buying a Liberty Mutual policy: 

    • Names, license numbers and driving record information (tickets or accidents) for all the workers who will operate business vehicles 
    • Business vehicle details, including make, model, year and VIN 
    • Your business location and intended use of each vehicle 
    • Estimated annual mileage for each vehicle 
    • Desired coverage types, policy limits and deductible amounts 

    tip iconExpert tips: How can I save money on Liberty Mutual commercial auto insurance?Commercial auto coverage is essential for small business owners. To save on commercial auto insurance, consider these strategies:

    1. Compare rates. Insurers — including Liberty Mutual — assess risk differently. Request quotes from at least three companies to ensure you’re paying a competitive price for the coverage and limits your business needs.  
    2. Bundle policies. If you already carry BOP or other commercial coverage with Liberty Mutual, ask about bundling your auto policy to unlock savings.  
    3. Check for discounts. Check with Liberty Mutual agents about available discounts or savings programs you may be eligible for.  
    4. Review your coverage choices. Reevaluate your Liberty Mutual policy each year. Review your limits, deductibles and optional add-ons to confirm they align with your actual risks. If it fits your situation, raising your deductible often lowers costs.  
    expert

    What our expert says

    Q: Should businesses get more than minimum levels of coverage?

    expert-image
    Belen Tokarski President and COO of independent insurance broker Mylo.
    "[I]t’’s often worth carrying higher liability coverage limits to protect your company’s financial assets if you’re responsible for an accident,” says Belen Tokarski, president and chief operating office of Mylo, an independent insurance broker."

    FAQ: Liberty Mutual commercial auto insurance

    How do I file a commercial auto claim with Liberty Mutual? 

    You can file a claim with Liberty Mutual online, by phone or through its app.  

    Can I bundle my commercial auto insurance with other policies from Liberty Mutual?

    Liberty Mutual policyholders can bundle commercial auto insurance with other Liberty Mutual business insurance, like a business owner's policy (BOP) or general liability. While Liberty Mutual doesn’t advertise a bundling discount, you might be able to save money if you bundle two or more policies. 

    Does Liberty Mutual offer fleet insurance? 

    Yes, Liberty Mutual offers coverage for small and large fleets with telematics and safety programs to protect companies that have multiple vehicles. Talk to an agent to learn more about Liberty Mutual's commercial auto fleet program.