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Want to bundle home and auto insurance for potential discounts?

Regardless of whether you are a new homeowner or not, Insurance.com makes researching the best homeowners insurance companies easy so you can buy home insurance coverage with confidence. Insurance.com's annual survey ranks authentic feedback and reviews from current policyholders to help you find the best homeowners insurance company for your needs. Our team of experts, with more than 35 years of combined industry experience, also identify who has the best home insurance for various homeowner profiles and those looking for specific customer service features.

Best homeowners insurance companies

You’ll see in the chart below how the nation’s largest home insurance companies compare overall on the following metrics, based on a survey of 2,766 policyholders:

  • Value for price
  • Customer service
  • Claims satisfaction
  • Usefulness and ease-of-use of its website and mobile apps
  • If plan to renew
  • If would recommend
RankCompanyStars (out of five)
1State Farm4
2American Family4
3Liberty Mutual4
4Allstate4
5AIG (American International Group)4
6Safeco4
7Erie4
8Auto-Owners4
9Travelers4
10Nationwide4
11Progressive3.5
12Farmers3.5
13Hartford3.5
14Chubb3.5
15USAA*

*Although USAA placed at the top of our overall ranking, we did not include it in the overall ranking due to its limited membership.

Best homeowners insurance companies for customer satisfaction

The top homeowners insurance providers for customer satisfaction are: State Farm, American Family, Erie Insurance, Liberty Mutual and Allstate.

In addition to reviewing how insurance providers rate on customer satisfaction, you should also check their complaint ratios at the National Association of Insurance Commissioner's website.

Customer service

ranking

CompanyStars (out of five)
1

State Farm

4
2American Family4
3Erie4
4Liberty Mutual4
5Allstate4
6Safeco4
7AIG4
8Travelers4
9Auto-Owners4
10Nationwide4
USAA*

*Although USAA placed at the top of our ranking, we did not include it in the ranking due to its limited membership.

State Farm earned four stars for claims and customer service satisfaction, and has a very low complaint ratio on record with state regulators. In addition to standard homeowners insurance, State Farm offers:

  • Increased replacement cost coverage feature that automatically boosts your replacement cost coverage up to 20% as long as you’ve insured your home at least up to its estimated replacement cost.
  • Another add-on you can buy will help pay the extra cost replace broken heating or cooling systems with energy efficient ones.
  • State Farm also has a benefit that pays to replace large appliances.
  • You can also buy coverage to help for expenses if you need to move or repair your home due to building laws.
  • State Farm also sells earthquake insurance.

Best companies for price

You should never choose a home insurance company based solely on price, yet the value you get for what you pay is important. Travelers ranked at the top for high value for the price, but Allstate and State Farm and Liberty were also top contenders. Travelers had the lowest insurance rates among major insurance companies surveyed. It also has a low level of complaints filed with state regulators. In addition to the best rates, Travelers offers:

  • Eco-friendly home coverage, which pays for green materials when rebuilding or repairing your home.
  • Identity theft coverage, so if you become a victim of identity fraud, Travelers’ identity fraud expense reimbursement coverage pays up to $25,000 for costs incurred to restore your identity.
  • You can also manage your policy from an Alexa.

Best home insurance companies for claims service

The top homeowners insurance companies for claims service are: American Family, Allstate, Travelers Safeco and State Farm.

In your time of need, when you have to file a claim, you want an insurance provider who is responsive and treats you right, so excellent ratings for claims handling is a key to being one of the best homeowners insurance companies. In addition to stellar claims processing, you want a company with the financial strength to pay out on claims, so you should also check the financial stability of companies on your list by reviewing ratings by A.M. Best.

Claim rankingCompanyStars (out of five)
1American Family4
2Allstate4
3Travelers4
4Safeco4
5State Farm4
6Liberty Mutual4
7Nationwide4
8Progressive4
9Farmers3.5
10Auto-Owners3.5
USAA*

*Although USAA placed at the top of our ranking, we did not include it in the ranking due to its limited membership.

American Family

In addition to being the best home insurance company for claims satisfaction, American family has has a super low complaint ratio filed with state regulators. It also received a four-star rating for customer service. In addition to standard homeowners offerings, American Family offers:

  • Coverage for matching siding, which will pay to replace undamaged siding so that it matches the siding of the damaged area.   
  • You can also add coverage for family members living in nursing homes or assisted living homes. The relative’s personal possessions are covered under your policy. Under this benefit, your relative is also covered if he or she causes accidental injuries to others or damages to others’ property. (Injuries to personnel of the nursing home or assisted living facility are not covered by this additional coverage.)
  • American Family now offers a diminishing deductible you can buy that reduces our deductible over time. Your deductible will be cut by $100 yearly at renewal, up to your policy’s maximum limit.

Best for online transactions

Nationwide is the best home insurance company for those who want to get an online quote, manage claims and pay bills online. Nationwide excels at offering online transactional services and lets you do all of that at its website and through its apps. In addition to standard coverages, it offers:

  • When filing a roof claim, the Better Roof Replacement add-on will replace your roof with a higher quality one than you had before.
  • If you need to rebuild your home, Nationwide’s “replacement cost plus” coverage pays up to an additional 20% more than your policy limit if it costs more to rebuild your house.
  • Ordinance or “law insurance” coverage may help pay to rebuild your home to current
  • building codes after a covered loss.
  • Nationwide’s On Your Side Review is a free personalized insurance evaluation that helps you
  • determine what coverage is best as life events change your coverage needs.
  • Credit card and debit card fraud protection.
  • Its website has an entire pet insurance section, and if you’re already a Nationwide customer, you get 5% off pet insurance when you buy it.
  • It also sells earthquake and flood insurance.

What is homeowners insurance and how does it work?

Your homeowners insurance policy will help pay the cost of repairing or replacing your house, and your personal possessions if damaged by fire, severe weather and other scenarios spelled out in your policy. If the items in your home are stolen or damaged, homeowners insurance pays to replace it. It also helps cover legal and medical expenses if someone is injured on your property. If you have to live elsewhere temporarily because your house is damaged, home insurance will also pay for your living expenses.

Protecting your home is critical to your financial planning, as your house is likely your biggest investment, which is why homeowners insurance is so important. If you are buying your first home and looking for coverage, you’ll want to be sure you find the right balance of protection and price for the best coverage. If you’re already a homeowner, you should review your homeowners insurance policy at least once a year to be sure you’re current on the amount of coverage you need, and compare home insurance companies to that get the best value.

You probably bought insurance when you closed on your house, and may have not reviewed your policy since then. But your home insurance shouldn’t run on auto pilot. Rebuilding costs change over time, and you may have done renovations or added rooms. These changes affect how much home insurance you should carry. And comparison shopping is always smart, because the price of home insurance will vary significantly among insurance companies.

How to get the best coverage with your homeowners policy

1. Decide how much coverage you need

The first step toward choosing the best home insurance company for you at the best rates is to know how much coverage you need. Being underinsured on your home is a common issue, so first make sure you have sufficient coverage amounts.

Start by deciding the home insurance coverage amount for the following:

Dwelling -- When buying homeowners insurance, you should get enough dwelling coverage to match the full replacement cost of your home. The cost to repair damage to your home or rebuild it completely at equal quality — at current prices – is the replacement cost. Figuring out how to calculate home replacement cost can be a challenging task, but can be done by making a thorough inventory of building materials used for your home, using online calculators, or, you can hire an appraiser to do it for you

Deductible -- Your home insurance rate will be lower if you choose a high deductible. If you have a $500 deductible, you're going to pay more on your premiums than if you have a $2,000 deductible.

Going with a higher deductible will save you money. It will also reduce your home insurance claims. That’s why it’s important to know the trade-off you’re making – and be comfortable with it -- when choosing a home insurance deductible.

Liability limits -- Liability insurance pays out when you and your family members are legally responsible for others’ injuries or property damage. That’s to say, it covers the medical expenses of people who are hurt while in your home or on your property, as well as damage caused to neighbors’ property. Personal liability coverage also covers legal fees if you are sued, as well as any resulting judgments from a lawsuit, up to your policy limits. Most home insurance policies come with $100,000 in personal liability insurance but this is rarely enough coverage. The cost to defend a lawsuit or to pay for medical expenses for a serious injury can easily exceed that amount. Most experts recommend upping the liability coverage limits on your insurance policy to at least $300,000.

Medical payments -- Medical payments coverage pays for injuries to guests in your home, regardless of who is at fault. Medical payments differs from liability insurance in significant ways, primarily in that it is for minor incidents and comes in very low limits of $1,000 or $5,000. The latter amount of $5,000 is recommended.

The coverage limits for the following are typically a set percentage of your dwelling coverage limit as shown below:

  • other structures – 10%
  • personal belongings – 50% (you choose between replacement value or actual cash value; you need an extra endorsement to cover high value personal property and more expensive personal belongings such as collectibles, jewelry, artwork)
  • loss of use or additional living expenses – 20%

2. Don’t forget homeowners policy endorsements, or add ons

You may want to buy extra coverage, called endorsements, for various risks and items not covered in a standard policy. Typically these add-on policy features include:

  • High value possessions such as fine art, jewelry
  • Inflation protection that increases your coverage yearly to keep pace with inflation
  • Sewer back up damage coverage
  • Earthquake, wildfire and flood insurance are sold either as endorsements or through separate carriers or through federal or state programs

3. Assess added coverage options and perks

You should always consider what is included in a company’s policy as standard coverage features. Some companies may be more expensive, but may include extra protection at no cost, for example guaranteed replacement cost coverage for your personal belongings, which means you are getting more for your money. Some offer specialized, additional coverage options that will match your homeowners needs. Here are a few key examples from some major carriers:

Chubb

  • Chubb’s “Masterpiece” policy will pay to have your home repaired or rebuilt to its original standards, even if the cost is more than your policy limit.
  • It will also pay for necessary upgrades due to modern building codes.
  • If you don't want to rebuild, Chubb will offer a cash settlement up to your policy limit.

Farmers

  • Declining deductible: Earn $50 toward your deductible each year your policy is in place.
  • Cosmetic damage: When you file a claim for functional damage, Farmers will also cover related cosmetic damage.
  • Claim forgiveness: If you’ve not filed a claim for the previous five years, your claim won’t trigger a rate hike.

MetLife

  • Offers the option for coverage that will pay you the full cost to rebuild your home if necessary, even if it’s more than the amount for which your home was insured.

Progressive

  • Single deductible if bundle home and auto: If your car and home are damaged by the same incident, you pay just one deductible. If you had insurance from two different companies, you would have to pay a deductible on your home claim as well as on your car claim.

Erie

  • Guaranteed replacement cost coverage is standard in Erie homeowners insurance policies. Replacement cost coverage is superior to cash value policies because actual cash value policies subtract for wear and tear and depreciation. Many homeowners don’t realize that actual cash value policies subtract for wear and tear and depreciation.
  • Animals, birds and fish covered up to $500.

Amica Mutual

  • Home replacement coverage that pays out an additional 30% above your coverage limit when the cost to repair or replace your home exceeds your coverage limits.
  • Identity theft coverage and fraud coverage.
  • Home business coverage.
  • A Platinum Choice policy that includes higher liability, medical payments limits and for your dwelling coverage, endorsements for high value personal property and water back ups, as well as coverage for electronics and business property.

Allstate

In addition to standard coverages, Allstate offers:

  • Water back up coverage if your home is damaged by sump pump or drain back ups.
  • Claim Rateguard, which means Allstate won’t hike your rate for the first claim filed within a five-year period.
  • Identity theft coverage.
  • Special coverage for musical instruments and sports equipment.
  • Green improvement reimbursement covers the additional cost of replacing damaged or destroyed covered items with more energy-efficient items.
  • Extra yard and garden coverage increases the limits for the cost of items like trees, landscaping and riding lawn mowers.
  • Electronic data recovery covers the cost of recovering lost personal computer data, like photos or videos.
  • Added protection that increases limits for business-related items stored in your home, like inventory.
  • HostAdvantage, which covers your belonging when renting out your home.

4. Check homeowners discounts

Check the discount offerings of all the homeowners insurance companies you’re considering. Some offer more home insurance discounts than others. Others may have just a few but offer a higher amount of savings. Still others may just not match up well with your particular homeowner profile.

Typical discounts include those for buying auto insurance from the same company that you bought your home insurance policy from, going claim free, paying in full, insuring a new home, having safety features installed, using certain building materials, being retired and loyalty discounts for continuous years of coverage with the same company.

One of the biggest and most widely available discounts offered by homeowners insurance companies is for bundling, or buying auto insurance from the same insurer. Some companies, such as Allstate, say you can save up to 25%, while others, for instance Erie Insurance, say up to 10%. Insurance.com’s rate analysis found the average bundle discount saving for having home and auto insurance policies from the same company to be 18%.

Home insurance discounts vary by company and also depend on state regulations, so it’s always wise to confirm which discounts are available to you.

What insurance companies have the cheapest homeowners insurance?

To get an idea of which insurance providers in your area offers the lowest rate, below are average insurance rates by company for an insurance policy with the standard homeowners coverage level of:

  • Dwelling coverage of $300,000
  • Deductible of $1,000
  • Liability of $300,000

You'll see that Travelers had the best homeowners insurance policy rates among major home insurance companies.

Company Name Average annual rate
First Fire & Casualty of Hawaii$514
New Jersey Manufacturers$747
Vermont Mutual$766
Farm Bureau Mutual of Idaho$783
West Bend Mutual$884
Concord$884
Crestbrook$947
General Insurance Company$976
Pemco$1,005
Merrimack$1,005
New York Central Mutual$1,045
Travelers$1,064
CSAA Insurance Exchange$1,113
Allstate$1,156
State Farm$1,157
Fidelity$1,241
Umialik$1,260
Interinsurance Exchange of The Automobile Club$1,319
North Carolina Farm Bureau$1,337
Chubb$1,357
Co Operative Insurance$1,405
Standard Fire$1,408
Arbella$1,411
High Point Preferred$1,432
Farmers$1,439
Automobile Insurance Company of Hartford$1,475
Safeco$1,504
Farmers New Century$1,511
Patrons Oxford$1,530
Cincinnati Insurance$1,540
Acuity$1,545
Auto Owners Insurance$1,552
ASI Lloyds$1,577
Erie$1,590
MMG Insurance$1,590
Depositors$1,604
Homesite Insurance$1,609
Travco Insurance$1,631
Narragansett Bay$1,633
Amica$1,638
IMT Insurance$1,700
Safety$1,709
Mid Century$1,713
Phoenix$1,716
Farmers$1,767
Nationwide$1,768
Great Northern Insurance$1,863
Farm Bureau of Michigan$1,973
Amco$1,980
Charter Oak$1,991
Citation$2,011
Country Mutual$2,037
USAA$2,091
American Select$2,110
Nodak Mutual$2,146
United Property & Casualty$2,207
Liberty$2,209
Commerce Insurance$2,214
Homesite Insurance$2,271
LM Insurance$2,300
Tennessee Farmers Mutual$2,354
Metropolitan$2,429
American Family$2,485
Garrison$2,507
Memberselect$2,521
Allied$2,539
Mississippi Farm Bureau$2,560
Georgia Farm Bureau$2,615
First Liberty Insurance$2,668
Texas Farmers Insurance$2,690
Foremost Ins Co Grand Rapids MI$2,799
South Carolina Farm Bureau$2,811
Hanover$2,830
American Family$2,875
First Floridian$2,907
Citizens$2,964
Farm Bureau Mutual of Arkansas$3,122
Castle Key$3,133
Louisiana Farm Bureau$3,203
Property Owners$3,313
Shelter Mutual$3,402
Alfa Mutual$3,723
Heritage$3,978
Universal$4,168
Kentucky Farm Bureau$4,513

How to compare home insurance quotes

Now that you’ve read customer reviews, decided how much coverage you need, researched added value features and checked discounts, you’ll want to compare insurance quotes for at least three home insurance companies that are on your list. Make sure to compare rates for policies with the same coverage limits and deductibles. You can get an online quote at some company websites or at Insurance.com or you can call an insurance agent.

The average homeowner insurance rate is $2,305, or $190 a month in 2021, for a policy with $300,000 dwelling coverage, with a $1,000 deductible and $300,000 in liability, based on Insurance.com’s rate analysis. But rates can differ by hundreds, sometimes thousands of dollars, because each insurer uses its own formula to determine the risk you pose, and therefore what you pay. To see a home insurance by state comparison of costs, visit our guide to average home insurance rates by state.

One final consideration when researching the best homeowners insurance companies is the financial strength of your company. You want to be sure they have the financial resources to pay your claim. You can check financial strength through a rating firm such as A.M. Best. Insurers with a rating of A- or higher are recommended, though A.M. Best says any company with a B+ or higher has the financial stability to meet its obligations.