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Customer Satisfaction Ratings

Overall Score
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90% Recommend to a friend
95% Plan to renew
A- Financial strength ratings
J.D. Power Auto Claims Satisfaction Rating, 2022 : 890/1000
Average Premium 2.1/5
Customer Satisfaction 4.2/5
NAIC 2.21/5
AM Best Rating A-

What would make Auto Club of Southern California customers switch?

We surveyed more than 4,000 auto insurance customers about how much they would need to save before switching from their insurance companies.

2% Would never switch
NA% Would switch if savings were $1000 or more
28% Would switch if savings were $500 or less
28% Would switch if savings were $250 or less
19% Would switch if savings were $100 or less
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The Auto Club of Southern California, an affiliate of AAA, started with 10 members in 1900. Today it’s one of California’s largest auto insurers and backs affiliated AAA clubs across the country.

AAA is best known for its roadside assistance plans, but members can also purchase auto insurance along with several other types of policies.

Automobile Club Enterprises Group, of which Auto Club of Southern California is a part, claims 1.42% of the private passenger auto insurance market, according to the 2022 report from the National Association of Insurance Commissioners. That makes it the 12th-largest auto insurer in the nation.

Types of coverage available from Automobile Club of Southern California

  • Auto
  • Homeowners
  • Renters
  • Boat / watercraft
  • Personal umbrella
  • Collector car
  • Mexico auto insurance

Offerings can vary by state.

Automobile Club of Southern California auto insurance discounts

  • Verified mileage discount: Save up to 18.7 percent (depending on vehicle's annual mileage) for supplying current odometer readings when requested
  • Passive restraint (air bag) discount: Save up to 10.2 percent on select coverages
  • Anti-theft device discount: Save up to 16.5 percent on comprehensive coverage
  • Garage parking discount: Save up to 5.8 percent on comprehensive coverage
  • Loyalty discount: Save up to 5.6 percent with continuous insurance coverage with AAA for at least one year
  • Auto + Home + Life: Save up to 17.5 percent on your auto insurance and up to 20 percent on your home insurance when you combine AAA home, auto and life Insurance policies
  • Auto + Home: Save up to 15.6 percent when you combine AAA home and auto insurance policies
  • Multi-vehicle: Save up to 27.3 percent when you insure two or more automobiles on select coverages
  • Alumni association discount: Save up to 9.3 percent if you are a current member of a four-year college or university alumni association
  • Student away discount: Students away at school 100 miles+ from home and without a vehicle could save up to 27.9 percent-46.4 percent
  • Good student discount: Save up to 14.3 percent on select coverages
  • Driving course discount: Save up to 4.7 percent on completion of an approved course
  • Professional discount: Save up to 9.3 percent for qualifying professions
  • Good driver discount: Save 20 percent

Offerings can vary by state. Some features may be optional

Not all companies/options/discounts available in all states/situations. This description is an example and is subject to change. Verify all details before purchase. Logos, trademarks and service marks are owned by the respective companies represented on this web page.

Automobile Club of Southern California claims and contact information

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