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Safeco Insurance

  • Teen Safety Rewards program
  • Diminishing deductible
Customer Satisfaction Ratings (104 reviews)
Overall Score
80% Recommend to a Friend
74% Plan to Renew
A Financial Strength RatingsMay 30, 2019
Claims Processing 4.5
Customer Service 4
Value for Price 4
Website & Apps 3.75
Customer Satisfaction Survey Methodology
Note that this is an independent editorial analysis devoid of affiliations or partnerships of any kind– companies did not pay to be included. Insurance.com commissioned Op4G to survey more than 3,100 insurance customers nationwide in December 2017. The survey collected customer ratings for 20 leading companies in the auto category and 15 leading companies in each of the home, health and life categories. Only current customers of the insurers on our lists were surveyed, and the survey was not open to the general public on the Insurance.com website. Auto, home and health insurers were ranked according to a weighted 6-point measurement of the following factors: customer service, claims processing, value for price, merit of website/apps, would recommend and would renew. Life insurers were rated on a weighted 4-point measurement on customer service, value for price, merit of website/apps and would recommend. The A.M. Best ratings, discounts and coverage options noted in the survey do not affect the scores, but are provided as a supplementary resource. Insurance.com makes these ratings freely available via this site. The views and opinions expressed by users do not reflect the views and opinions of Insurance.com. Insurance.com expressly disclaims any and all liability in connection with the ratings.

Safeco claims and contact information


Safeco has been protecting individuals and families with personal insurance coverage since its founding in Seattle 1923. Safeco believes that trust matters, from the smallest fender-bender to a storm-damaged home.

Safeco is a Liberty Mutual Insurance company. 

Liberty Mutual Insurance Companies, including its Safeco subsidiary, claimed 4.99 percent of the private passenger auto insurance market as of June 2015, the most recent data available from data analyst A.M. Best. That makes Liberty Mutual the seventh-largest auto insurance carrier among the more than 1,400 tracked by Best.

Types of coverage available from Safeco Insurance

  • Auto
  • Classic car
  • Motorcycle
  • Homeowners
  • Condominium
  • Renters
  • Umbrella liability
  • Boat
  • RV

Offerings can vary by state.

Safeco auto insurance discounts

  • Multi-policy discount: Save up to 15 percent when you combine your home and auto insurance policies with the Safeco Package.
  • Safeco safety rewards:  Collection of benefits, rewards and discounts: Eligible if have a clean driving record drive a safe car or take an accident prevention course
  • Accident prevention course discount:  Drivers within a certain age range (55+ in most states) who complete an approved accident prevention course may receive a discount that lasts for three years.
  • Teen safety rewards:  A collection of tools, benefits and discount to help your teen become a better driver and manage the cost of adding a teen to your policy.
  • Teen safe driver discount:  Eligible for a 15 percent discount when you share how well your teen drives with Safeco by the teen participating in the free Teen Driver Discount program.
  • Driver training discount: Available in some state to young drivers (under age 21) that have competed an approved driver education course.
  • Good student discount:  Applies when your teen maintains a grade point average of 3.0 (B) or better, makes the honor roll, or is in the top 20 percent of their class.
  • Distant student discount:  Available when your child is in school more than 100 miles away from home without a car.
  • Tenure discount: If you’ve been a Safeco customer for more than two years, you’ll qualify for a discount at your next policy renewal if you add a teen driver or already have a teen driver on your policy.
  • Low-mileage discount:  Save up to 20 percent when if your car is in the driveway more than it’s on the roadway.
  • Multi-car discount:  Get a discount when you insure multiple cars on the same policy.
  • Anti-theft discount:  Qualify for a discount when your car is equipped with an audible alarm or disabling device.  If your car has LoJack or Teletrac, your comprehensive deductible will be waived if your car is stolen while the service is active.
  • Anti-lock brakes discount: A discount is available in some states for cars equipped with a factory installed four wheel anti-lock braking system (ABS).
  • Homeowners discount:  Qualify for significant savings on your auto insurance when you own and primarily reside in a single-family home, townhouse, condominium or mobile home.
  • Pay-in-full discount:  Pay your bill in full when you start or renew a policy instead of paying in monthly installments and you get a discount.
  • Advance quote discount:  New Safeco customers with a policy that starts at least one day after receiving a quote are eligible for a discount.

Offerings can vary by state. Some features may be optional.

What would make Safeco customers switch?

We surveyed more than 4,000 auto insurance customers about how much they would need to save before switching from their insurance companies.

5% Would never switch
NA% Would switch if savings were $1000 or more
16% Would switch if savings were $500 or less
35% Would switch if savings were $250 or less
31% Would switch if savings were $100 or less
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Not all companies/options/discounts available in all states/situations. This description is an example and is subject to change. Verify all details before purchase. Logos, trademarks and service marks are owned by the respective companies represented on this web page.

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