How to cancel USAA car insurance
- Locate your policy details. Have the policy number you want to cancel ready and determine what date you want the policy to end. Your policy number is on your proof of insurance and your insurance bill.
- Call USAA. Contact USAA at 1-800-531-USAA (8722).
- Submit your cancellation request. Provide USAA with the date of your cancellation and confirm where you would like the refund to go.
- Confirm cancellation. You should receive a confirmation email or letter in the mail. Your agent will also confirm with you.
- Check the final billing and refund status. If you are owed a refund, it may take a few days to process. Check your billing online or via the mobile app to ensure you aren’t charged again and that any refund is correct.
Reasons you might need to cancel USAA car insurance
You may cancel car insurance with USAA for several reasons. The process is the same regardless of the reason, including:
- You found a better deal at another company
- You no longer own the car
- You’re being added to someone else’s policy, like a spouse
You do not need to cancel if you are being deployed. As an insurance company specifically for military families, USAA has options to help you keep continuous coverage even if you are overseas.
What happens if I cancel my USAA insurance?
When you cancel your USAA car insurance policy, your coverage will end on the requested date and time. You will no longer have coverage and will need to have new insurance in place at that time.
USAA will send a notice of cancellation to your lender, if you have a loan, and to the DMV if required. You must ensure proof of your new coverage is sent to both.
People ask
Can I cancel my insurance policy and get my money back?
When you cancel your car insurance, you will be refunded for any unused premium. Note that you may not be owed a refund if you have not paid premiums in advance.
Alternatives to canceling USAA insurance
Depending on the reason you are looking to cancel your USAA insurance policy, one of these alternatives might work for you:
- Increase your deductible or adjust coverages to get lower rates
- Put your car on an in-storage policy if it will be non-operational for a while
- Discuss other ways to reduce your costs, like trying USAA’s SafePilot usage-based telematics program
- Notify USAA if you are being deployed to adjust coverage instead of canceling
Before you decide to leave USAA, take a moment to read our USAA auto insurance review and compare it to other carriers.
FAQs: Canceling USAA insurance
Can you cancel USAA car insurance anytime?
Yes, you can cancel your USAA car insurance policy at any time. As the policyholder, you can end your coverage whenever you like. However, canceling at renewal is usually the best time for a seamless process.
Does USAA charge a cancellation fee?
USAA doesn’t charge a cancellation fee.
Will my new company cancel my USAA insurance for me?
Some companies offer the service of notifying your previous carrierAn insurance carrier is the company that provides your car insurance policy and pays claims. that you are canceling. However, this varies by company, and you shouldn’t depend on it; always follow up.
Can you cancel USAA insurance online?
No, you can’t cancel a USAA insurance policy online.


