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Customer Satisfaction Ratings

Overall Score
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91% Recommend to a friend
88% Plan to renew
A+ Financial strength ratings
J.D. Power Auto Claims Satisfaction Rating, 2022 : 847/1000
Average Premium 4.5/5
Customer Satisfaction 3.8/5
NAIC 0.77/5
AM Best Rating A+

What would make The Auto Club Group customers switch?

We surveyed more than 4,000 auto insurance customers about how much they would need to save before switching from their insurance companies.

1% Would never switch
1% Would switch if savings were $1000 or more
35% Would switch if savings were $500 or less
32% Would switch if savings were $250 or less
18% Would switch if savings were $100 or less
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The Automobile Club Group (ACG, or Auto Club Group) is one of several AAA-affiliated insurance companies and is the second-largest AAA club in North America. It provides insurance, travel, financial and other services to over nine million members. ACG offers coverage in 13 states under various local AAA insurance company brands.

Best-known for its roadside assistance plan, AAA, through affiliates like the Auto Club Group, offers its members a robust auto insurance plan as well as other types of coverage.

The Auto Group claimed .69 of the private passenger auto insurance market according to the National Association of Insurance Commissioner's (NAIC) 2022 report. That makes it the 18th-largest auto insurance company in the nation.

Types of coverage available from AAA The Auto Club Group

  • Auto
  • Motorcycle
  • Off-road vehicles
  • Recreational Vehicles
  • Homeowners
  • Renters
  • Condominium
  • Life
  • Umbrella (personal liability)

Offerings can vary by state.

AAA The Auto Club Group car discounts

  • Education & Occupation Discount: Offers discounts to customers based on their education and occupation.
  • Anti-Theft Device Discount: Comprehensive coverage premium receives discounts for approved theft prevention and recovery devices.
  • Good driver discount: Offered to drivers with a driving record clean of violations and accidents.
  • Student discounts: Good students are eligible for special discounts.
  • Multiple-car discount: Premium discounts available for two or more qualifying household cars insured through AAA with mandatory coverage.
  • Multiple-product discount: Bundle your auto policy with a qualifying home or life insurance coverage through AAA to receive a discount.
  • Pay-in-full discount: Save when you pay your premium on time and in full at the beginning of your policy period.
  • Membership discount: AAA rewards members up to a 7% discount for purchasing auto insurance with them.

Offerings can vary by state. Some features may be optional

Not all companies/options/discounts available in all states/situations. This description is an example and is subject to change. Verify all details before purchase. Logos, trademarks and service marks are owned by the respective companies represented on this web page.

AAA The Auto Club Group car insurance contact information

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