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The Hartford Insurance Reviews

Updated on :
| By : Ryan Staib
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The Hartford is in business to protect what is most valuable to customers—their homes, cars, businesses, income, and employees – helping individuals and businesses prepare for the unforeseen with insurance and income protection so they can prevail through loss, accident, or disability. The Hartford has delivered on its promises to customers for more than 200 years.

For 30 years, The Hartford has tailored an insurance program especially for AARP members. You get low rates that recognize your experience, and benefits not often available to the general public.

Hartford Insurance Group claimed 1.27 percent of the private passenger auto insurance market as of June 2015, the most recent data available from data analyst A.M. Best. That makes The Hartford the 11th-largest auto insurance carrier among the more than 1,400 tracked by Best.

Customer Satisfaction Ratings

(107 reviews)
Overall Score
76% Recommend to a Friend
91% Plan to Renew
A+ Financial Strength Ratings Aug 25, 2022
Ratings as of Aug 25, 2022 J.D. Power claims satisfaction rating, 2021 : 869/1000
Claims Processing 3.5/5
Customer Service 3.5/5
Value for Price 3/5
Website & Apps 3.5/5
Reviews are yet to be taken.

Types of coverage available from The Hartford

  • Auto
  • Pay-as-you-drive plan - TrueLane
  • Motorcycle
  • Collectable cars
  • RV
  • Boat
  • Golf cart
  • Homeowners
  • Renters
  • Condominium
  • Umbrella liability

Offerings can vary by state.

The Hartford auto insurance discounts

  • Multi-policy discount: Get discounts up to 5 percent on your auto insurance and up to 20 percent on your homeowners, condo or renters insurance when you combine them with The Hartford.
  • Truelane discount: Receive a discount of 10 percent on each vehicle you enroll.  Then, upon renewal, can get a discount of up to 25 percent based on your driving habits.
  • Anti-theft discount:  Save up to 15 percent on comprehensive coverage if your car has active or passive anti-theft devices like alarms and tracking devices.
  • Air bag discounts: Save if your car is equipped with automatic air bags.  If you have more than one air bag you save even more, up to 3 percent.
  • Defensive driving discount:  Get up to a 5 percent discount for the next three years if you complete an approved defensive driving course.
  • Vehicle fuel type discount:  If you have an alternative fuel vehicle, such as a hybrid or electric car, receive a discount of up to 5 percent.
  • Driver training discount: Receive a discount of up to 10 percent if young drivers on your policy, under 21 in most states, who complete an approved training course.
  • Good student discount: Save up to 15 percent for any driver age 16 to 25 who is a full-time student in high school or college and maintains at least a B average.
  • Advance quote discount:  Save up to 5 percent when you obtain your quote more than seven days before your current policy expires.
  • Online discount:  Save up to 5 percent by obtaining your quote online.

Offerings can vary by state.Some features may be optional

What would make Hartford customers switch?

We surveyed more than 4,000 auto insurance customers about how much they would need to save before switching from their insurance companies.

2% Would never switch
2% Would switch if savings were $1000 or more
29% Would switch if savings were $500 or less
28% Would switch if savings were $250 or less
27% Would switch if savings were $100 or less
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Not all companies/options/discounts available in all states/situations. This description is an example and is subject to change. Verify all details before purchase. Logos, trademarks and service marks are owned by the respective companies represented on this web page.

The Hartford claims and contact information

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