What your car insurance company can't do

It may seem like car insurance companies have all of the power, but they actually have to follow strict laws regarding issuing and canceling policies. While state laws differ, there are some basic things a car insurance company simply can’t do.

Below, we’ll outline 10 things your car insurance company can’t get away with.

1. Deny an application for car insurance without providing a reason

Most states require insurers to explain why they are denying an application or non-renewing a policy. If you feel the decision is based on incorrect information, you have the right to review your application and to make corrections and appeal the decision.

2. Prevent you from canceling at any time

Whether you want to switch car insurance companies or have another reason for canceling, your insurance company can’t stop you. You can also change your policy limits or coverage at any time and are entitled to a refund if the changes result in a lower premium.

3. Change your rates in the middle of the term

Although you can change your coverage at any time, which can result in a change of premium, your insurance company can’t change your premium mid-term after the binding period. Any changes to your premium have to be made at renewal, even if you got a ticket in the middle of the term.

4. Cancel your policy without notice

Required notice will vary by state, but your insurer must give you written notice of cancellation or nonrenewal and the reason why. For instance, Texas requires 10 days' notice, while Massachusetts gives you 20 days. If you feel the cancellation is based on inaccurate information, you have the right to appeal.

5. Deny you coverage because another insurance company turned you down

Insurers can look at a variety of factors when evaluating your application, but they can’t deny coverage based on the fact that you have been denied by another insurer.

6. Turn you down because you have previously been insured by an assigned-risk plan

The vast majority of high-risk drivers don’t have to resort to assigned-risk plans, the last-resort insurance for drivers unable to find coverage on the open market. But because every state requires some kind of liability coverage for all drivers, insurers in those states agree to share the burden of these highest-risk clients. But they can’t deny you a policy later on because you were previously insured by an assigned high-risk plan.

7. Deny you coverage solely based on your credit history

While insurers in most states consider a credit-based insurance score when setting your rates, they cannot deny coverage based solely on your bad credit.

8. Require full payment upfront

Most insurers offer a small discount if you pay the policy in full, but they cannot require it. You have the right to pay for your insurance in installments. Insurers are allowed to charge a fee for each installment. (One exception is if you have SR-22 insurance that requires an SR-22 form, which is a form that your car insurance company must file with the state to show that you have obtained -- and will maintain -- certain auto insurance coverages.)

9. Refuse to explain why they are turning you down

Insurance companies are allowed to determine that you don’t meet the qualifications for a policy with them. However, they do have to tell you why.

10. Make changes to your coverage without your knowledge or permission

Any insurance company can’t change your liability limits or add or remove any coverage from your policy without your agreement. Once the policy is issued, it’s a legally binding contract, and the company can’t make changes (but you can).

Auto insurance FAQs

Can insurance company change your policy without notice?

No, an insurance company cannot change your policy without giving you notice. They must inform you before making any changes to your policy.

Can an insurance company add a driver without your permission?

No, an insurance company cannot add a driver to your policy without your permission. They need your consent before making any changes to your policy, including adding a driver.